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Our opening hours are changing
As of 1 September, the opening hours of our billing Contact Centre will be changing.
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BS 18477:2010 Inclusive Service Provision
We have successfully passed our assessment to continue to comply with the BSi standard BS 18477.
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Dementia Safeguard Scheme
Wessex Water and Bristol Water have funded 30 GPS tracking devices for people living with dementia.
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Economic Abuse Evidence Form (EAEF)
We are joining the pilot of The Economic Abuse Evidence Form (EAEF).
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Scope Disability Energy and Water Support Service
From our partnership with Scope they are keen to partner with other organisations.
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Wessex Water Pilot
In March’s PartnerHub Post we let you know about a pilot, as part of the recommendations within CCWs affordability review.
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CCW Affordability Review
CCW have published their Affordability Review on behalf of Defra and Welsh Government.
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South Gloucestershire Council data share
We are really excited to let you know that, in partnership with Bristol Water, we have our first data share with a local authority.
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Alzheimers Society update
The Alzheimer's Society have asked us to share an update which reflects on some of the amazing things they were able to achieve last year.
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Cost of living crisis
Families in the UK are about to see the worst cost of living crisis for 30 years.